Subprocessors

Public Cloud Providers

Vectorize is hosted in the public cloud infrastructure on Amazon Web Services. The following third party cloud providers will be hosting personal data stored in Vectorize as determined by our Customers:

Subprocessor	Service provided	Storage Location	Personal Data Shared
Amazon Web Services, Inc.	Public cloud infrastructure	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment and IP address

Additional Vectorize Subprocessors

In order to provide support for product delivery, customer service, and other functions the following sub processors may process Personal Data relating to Vectorize customer accounts:

Subprocessor	Service provided	Storage Location	Personal Data Shared
Amazon Web Services, Inc.	Customer account management	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment and IP address
Stripe, Inc.	Payment processing services as applicable (self service customers only)	USA	Business credit card payment data if Customer uses this payment method.
Intercom, Inc.	Live chat support	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Amplitude, Inc.	UI analytics platform	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Functional Software, Inc. d/b/a Sentry	UI analytics platform	USA	Incidental business contact data of Customer employees such as name or business email
CATAMORPHIC, CO	Feature delivery platform	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Google, LLC.	Access and authentication management	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment or IP address
HubSpot	Customer Relationship Management	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
OpenAI	RAG Evaluation and advanced RAG features.	USA	As determined by the Customer in its sole discretion. It is recommended not to include Personal Data in features that use LLM processing.
Groq	RAG Evaluation and advanced RAG features.	USA	As determined by the Customer in its sole discretion. It is recommended not to include Personal Data in features that use LLM processing.
Peaberry Software, Inc.	Customer Relationship Management	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Twilio Inc.	UI analytics platform	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Apollo.io	Marketing	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Zenleads Inc. d/b/a Apollo.io	Marketing	USA	Business contact data of Customer employees such as business email, name, phone number, country of employment
Striped Apps. d/b/a Maple Billing	Billing	Canada / USA	Business contact data of Customer employees such as business email, name, phone number, country of employment